Tag: BT

    It’s not all fun and games…

    So, I realised from work that something was up with my home internet connection – I could use remote desktop to login, but trying to send an email failed… Got home and checked things out – the IP looked good, everything did actually, I just couldn’t connect to any website. Being the helpful chap I am, I rang BT to let them know while I set my connection to use alternative DNS servers. Of course, with working servers, my connection was back up to speed – it took 15 minutes for the BT helldesk monkey to pickup 😐 I had […]

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    Saga of an internet provider

    So, for the last 3 or 4 years, I’ve used BT for my landline and ADSL services at home. I’ve not really had any problems – the speed was pretty constant (averaging about 7mbps), and I never use the landline phone anyway… Then, last Monday, getting back from my adventure, I opened my email client (Thunderbird of course!) and checked through my messages while waiting for the bath to run. When I checked the following morning too, I could also get online. Then I got home on the Tuesday and found no internet. Being a bit tired, I put it […]

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    Thursdays – full of the promise of the weekend

    I LOVE Thursdays 🙂 Got my mum’s broadband connection up and running last night – complete with the whole “Install CD? manual? HA! I laugh at you!” then proceeded to plug all the cables in and use a browser (Firefox of course) to configure the router – job done. Had to use those power adaptor wireless thingies (technical term) ‘cos her master phone socket is downstairs while the computer is upstairs – connection is good though. Now all I’ve got to do is add a TV card so my brother and me can wire the CCTV cameras into the computer […]

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    BT = Bunch of Twats

    And so it goes on. Got home yesterday to find the feckless BT engineer monkey had ignored the instruction to call my mobile number to gain access and just put another card through my door 😐 . Needless to say, I was in a slightly aggrieved mood – as BT found out when I called them… Anyway, as a result of last night’s call, followed up by this morning’s call, I got a very grovelling apology from one of their managers who promised an engineer would be out tomorrow morning to put everything right. We’ll see 😐 .

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    Aaaaarghhhhh!!!

    I’m not too happy… Monday started well – had to shoot home to pickup a few things, and found that my landlord (Luminus Group) had contracted in some firm (BSG Property Services) to replace my leaking gutter (about time too – I’d only been complaining about it for about 5 years – but I digress). Had to go back home about lunchtime and was sitting at my desk eating some lunch when there was a knock on the door – one of the BSG monkeys stood there looking sheepish (can monkeys actually do that?). Shuffling his feet, he (sheepishly?) asked […]

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    Virgin Media

    Aka: scum of the earth. Back in October I signed up with Virgin Media (previously called NTL) to provide me with internet, TV and phone. When I signed up, I requested that my existing BT phone number be transferred and gave them the BT account number to enable them to do this. Some weeks went by and I’d not heard anything about an installation date, so I made my first call to ‘customer services’. Turns out I’d dropped off the system regarding installation so a date was given. Now I’d given explicit instructions as to where I wanted the phone/TV/internet […]

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