Aka: scum of the earth. Back in October I signed up with Virgin Media (previously called NTL) to provide me with internet, TV and phone. When I signed up, I requested that my existing BT phone number be transferred and gave them the BT account number to enable them to do this. Some weeks went by and I’d not heard anything about an installation date, so I made my first call to ‘customer services’. Turns out I’d dropped off the system regarding installation so a date was given. Now I’d given explicit instructions as to where I wanted the phone/TV/internet […]