So, picture the scene: you’re sat at home nomming on some tasty food, sipping a delicious beverage when the phone rings (most likely landline as no-one seems to call my mobile anymore 🙁 ). You pickup and get some phonemonkey asking for security details before they can discuss your account. I find it hilarious to bring out the following routine: Me: “How do I know you’re who you say you are?” Phonemonkey: “Well, we have your phone number and know your name.” Me:”Um…so does half of the subcontinent of India it seems at times.” Phonemonkey:”Ok, well, verify your secret password […]