Tag: vodafone

    Vodafone – an update

    Posted on by snee

    Just taken a call from the office of the Director of Vodafone – a very nice lady apologised for the confusion and has promised to cancel the ‘contract’ today with no early termination fees due from me. She has also said, that as I no longer wish to port the number across, she’ll arrange for the line to remain open for 3 months to catch any calls from people who don’t have my new number. RESULT! 🙂 EDIT: Job done! Dear Mr Bennett. Thank you for your time today on the phone. I would like to confirm that I have […]

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    Vodacon – an update

    Posted on by snee

    So, a few more emails have gone back and forth – what they are saying now is that only 5-10% of calls are recorded and they’d need the sales agent’s name to find the call made to me. This sounds like bullshit to me – surely it would be marked on my account who had ‘sold’ me a contract? Anyway, I posted my woes on the Giffgaff forum and got this reply: Oh Vodafone! How they continue to live on their old reputation, but are one of the naffest networks about. Ok I had problems with Vodafone and I managed […]

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    Vodafone

    Posted on by snee

    Or VodaCON as I now call them are a bunch of pricks. When I had 2 months remaining on my 24 month contract, I called them up to enquire how much it would cost to pay off the contract as I had seen some really good deals on PAYG (Giffgaff) and was planning on switching. I got a call back from their sales people who offered me a 300 minute, unlimited texts and internet* for £10 a month. What’s more, the guy informed me, it would be a 30 day rolling contract so I could cancel anytime by giving them […]

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    Mobile phones

    Posted on by snee

    For the last day I’ve had what can only be described as: FUCKING AWFUL SERVICE on my phone (Vodafone). Yesterday, it took me about 2 hours and countless reboots (IT cure-all: “Did you try turning it off and on again?”), before I could connect to the network – no way was I calling their £fuck-knows-how-much-a-minute ‘help’ line, so I gritted my teeth (and started reading my T&C) and accepted it…it seemed to work itself out. Today, I had a few problems sending texts etc. and, being the kind hearted guy I am (generally – I’ve not mentioned the work thing […]

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