So, since my last post regarding HTC’s total lack of respect for their paying customers, there has been some movement. The HTC representative (and apparent resident expert) Ian had touched upon me getting my phone back unrepaired with no charges being made – my response was that I wanted this in writing from HTC before I said yes or no. Imagine my (total lack of) surprise on getting an email on 30th June at 16:55: Dear Paul Bennett Device HTC One M9, Serial No. ************, is now awaiting shipment in our warehouse and should be returned to you within a […]